Help | legal policy

SHIPPING POLICY

Last Updated: JANUARY 14TH, 2026

At A’G | Every piece is handled with intention and care. Our shipping process reflects our commitment to quality rather than speed.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking details as soon as your package is in transit.

Shipping Method & Delivery Time

We currently offer one standard shipping option for all orders.

Estimated delivery time: 7–14 business days from the date your order is processed.

Delivery times may vary depending on location, carrier conditions, and seasonal volume. While we make every effort to ensure timely delivery, shipping timelines are estimates and not guaranteed.

Shipping costs are calculated at checkout and will be clearly displayed before purchase.

International Orders

International customers may be subject to customs duties, taxes, or import fees imposed by their destination country. These charges are the responsibility of the customer and are not included in the purchase or shipping price.

Lost or Delayed Packages

Once an order has been handed over to the carrier, A’G is not responsible for delays caused by the shipping provider. If your package appears lost or significantly delayed, please contact us at alfredo@deguerrero.co and we will assist to the best of our ability.

REFUND & RETURNS POLICY

We take pride in the quality of our garments and hope you are completely satisfied with your purchase.

Return Eligibility

Returns are accepted under the following conditions:

Return Process

To initiate a return, please contact us at alfredo@deguerrero.co with your order number and reason for return. Once approved, you will receive return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

After your return is received and inspected, approved refunds will be issued to the original payment method within 5–7 business days. Original shipping costs are non-refundable.

Exchanges

At this time, we do not offer direct exchanges. For a different size or item, please return the original purchase and place a new order.

Non-Returnable Items

The following items are final sale and not eligible for return or refund:

PRIVACY POLICY 

At A’G | Your privacy is treated with the same respect as our craft. We collect only the information necessary to provide an elevated shopping experience, fulfill orders, and communicate with you responsibly.

We do not sell, rent, or misuse your personal information. Data shared with us is used strictly for operational, legal, and service-related purposes. Trusted third-party partners, such as payment processors and shipping providers, only receive information essential to completing your order.

For questions regarding privacy or data requests, please contact | alfredo@deguerrero.co

TERMS OF SERVICE 

By using alfredoguerrero.shop, you agree to engage with our platform respectfully and lawfully. All content, designs, imagery, and branding are the exclusive property of A’G and may not be reproduced without written permission.

We reserve the right to update pricing, content, or policies at any time to reflect the evolution of the brand. Our best wishes and we are always here to help.